When you call us
one of the owners answers the phone. Not a receptionist. Not a call center. The owner
We respond Fast
to e-mails and phone calls within 1 hour (during business hours), and provide ongoing communication for your listing so you know its progress every step of the way.
We are not a referral company
Most of the on-line flat fee companies are a 3rd party referral sites who collects your money, takes their cut then sends your information to a broker in your state. Here are just a few problems with this approach, many times the broker refuses the listing, wants more money or are not a member of your local MLS but list your home anyways (in the wrong MLS). These brokers usually provide terrible service, sells the leads they get on your property to other agents instead of giving the leads to you (thats one way they make money on your listing) and will try to up-sell you on vital services. You should call a company before you list with them and ask, “who will the listing broker be?”, when you call, ask them, are you my listing broker or will you be sending the listing to another party? We are not a 3rd party referral site. We will never sell your leads or information to anyone.
To date, we have sold over one thousand homes all over the state of California. We have sold over 200 of our own flip homes and provide you with the exact same service we use to sell our own properties. As “traditional realtors” we were ranked as Top 100 Nationwide in 2001, 2002, 2003, 2004, 2005 and 2006.
At the heart of any strong relationship is transparency, or being open, honest and above all, communicative. We believe being transparent is important for so many reasons. Transparency helps establish expectations, which, as you know, eliminates the potential for misunderstandings and also alleviates the pain of going through such an intense process as selling or buying a home. Finally, transparency lets our clients know that we care.
Our prices are competitive and fair. There are no surprise bills. Any unexpected or additional expenses must be pre-approved by you. That’s how we would like to be treated, and that is how our clients are treated.
No hidden costs or fees
Some other flat fee companies charge fees at closing. Some charge extra for making changes to the listing. With our service, there are no hidden costs or fees. Ever!